1. About These Terms
These Terms of Service ("Terms") govern your engagement of, and interaction with, Vriddhi Financial Consultancy ("Vriddhi", "we", "us"), a partnership firm, including interactions via our website (vriddhifc.in), email, phone, and WhatsApp Business Platform (+91 99284 38080). By engaging our services or messaging us on WhatsApp, you agree to these Terms.
Vriddhi is not a Chartered Accountancy firm and is not registered with or regulated by the Institute of Chartered Accountants of India (ICAI). Where a specific matter requires a licensed Chartered Accountant (e.g., a statutory audit signature), we will refer or coordinate with an appropriately licensed professional; such services are outside the direct scope of Vriddhi's engagement unless expressly agreed.
2. Scope of Services
Subject to a specific engagement letter, scope note, or mutually agreed terms of assignment, we provide:
- GST Compliance — registration, returns, reconciliation, and related advisory.
- Income Tax & TDS — return preparation, filing, and TDS compliance.
- Accounting & Bookkeeping — day-to-day bookkeeping, ledger maintenance, and financial statement preparation.
- Business Advisory & Registrations — support for business registrations, licences, and general advisory.
These Terms are general and do not replace a signed engagement letter or scope-of-work document for any specific assignment. Where a conflict exists between these Terms and a signed engagement letter, the engagement letter prevails.
3. Response Time
We aim to respond to enquiries, including those received via WhatsApp, within 4 working hours during business days. This is a service target, not a guaranteed contractual response time, and may vary during high-volume periods, holidays, or circumstances beyond our control.
4. No Guarantee of Outcome / Professional Advice Disclaimer
- Tax, GST, and regulatory outcomes depend on facts, documents furnished by you, and the interpretation/discretion of tax authorities and appellate bodies. We do not guarantee any specific tax outcome, refund, assessment result, or regulatory approval.
- Advice is based on the law as understood at the time and the information you provide. Laws, notifications, and circulars change, sometimes retrospectively; we are not liable for outcomes arising from subsequent changes in law unless separately retained to track and advise on them.
- Nothing on our website or in general communications (including WhatsApp) constitutes formal professional or legal advice. Formal advice is given only through a specific engagement addressing your facts.
- You are responsible for the accuracy and completeness of information and documents you provide. We are not liable for errors arising from incomplete, inaccurate, or delayed information supplied by you.
5. Fees
- Fees are quoted per engagement and communicated in advance via a fee estimate, engagement letter, or invoice.
- Fees are exclusive of applicable taxes (e.g., GST) unless stated otherwise, and are payable per the agreed schedule.
- We reserve the right to suspend work on any engagement where fees are outstanding beyond agreed terms, after reasonable notice.
- Statutory filing fees, government fees, and third-party costs (if any) are separate from our professional fees and are payable by you unless otherwise agreed.
6. Client Obligations
You agree to provide accurate, complete, and timely information/documents, respond to queries within a reasonable time, and comply with statutory deadlines communicated to you. Delays in providing information may result in late-filing consequences for which Vriddhi bears no liability.
7. Communication via WhatsApp
We use the WhatsApp Business Platform (operated using Meta Platforms, Inc. infrastructure) on +91 99284 38080 to send appointment reminders, document requests, status updates, and respond to enquiries. See our Privacy Policy for details on WhatsApp data handling. You may opt out of WhatsApp communication at any time (see Section 3 of our Privacy Policy); this does not affect service delivery through other channels.
8. Confidentiality
We treat client information as confidential and will not disclose it except: (a) with your consent, (b) as required by law or a competent authority, (c) to sub-consultants/associates bound by confidentiality, or (d) as described in our Privacy Policy.
9. Limitation of Liability
To the maximum extent permitted by law:
- Our aggregate liability for any claim arising out of or relating to services rendered shall not exceed the professional fees paid by you for the specific engagement giving rise to the claim.
- We shall not be liable for indirect, incidental, consequential, or punitive damages, including loss of profit, business, or reputation.
- We are not liable for penalties, interest, or adverse orders arising from incorrect, incomplete, or delayed information provided by you, or from statutory changes beyond our control.
- Nothing in these Terms limits liability that cannot lawfully be excluded, including liability arising from our own gross negligence, wilful default, or fraud.
10. Intellectual Property
All content on our website and in our reports/deliverables (excluding your own underlying data) remains our intellectual property or that of our licensors, unless otherwise agreed in an engagement letter.
11. Termination
Either party may terminate an ongoing engagement by giving reasonable written notice (email is sufficient). On termination:
- Fees for work performed up to the termination date remain payable.
- We will hand over records reasonably necessary for a successor to continue the work, subject to settlement of outstanding fees.
- We may retain copies of records as required under our statutory retention obligations (see Privacy Policy, Section 7, and our Data Deletion Instructions).
12. Governing Law and Jurisdiction
These Terms are governed by the laws of India. Courts at Jaipur, Rajasthan shall have exclusive jurisdiction over any disputes arising out of or in connection with these Terms or our services.
13. Changes to These Terms
We may revise these Terms periodically. The "Last updated" date reflects the latest version. Continued use of our services after changes constitutes acceptance of the revised Terms.
14. Contact
Vriddhi Financial Consultancy Email: info@vriddhifc.in Phone/WhatsApp: +91 99284 38080 Website: vriddhifc.in Offices:
- F-39, First Floor, Rangoli Plaza, Vaishali Nagar, Jaipur 302034
- First Floor, 61-H Block, Near H Block Diggi, Sri Ganganagar 335001